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Thread: game loaded up like i hadnt been on for days and lost coasters, cash and tickets :(

  1. #1

    game loaded up like i hadnt been on for days and lost coasters, cash and tickets :(

    I loaded my game up and it loaded my park but as it would have been about a week ago with loads of coasters and buildings missing along with money and tickets. Wounded to say the least. I want my park back....

  2. #2
    Atari Customer Support ChipmunkAtariCS's Avatar
    Join Date
    Apr 2015
    Posts
    461
    Hello,

    Please provide us with the following information:

    •Which device is affected (model/type)
    •Operating system of the device
    •Tycoon Code (found in the friends section)
    •Version of the game that you are running
    •Name of your Park
    •Level of your Park
    •Game Center ID or Google + ID
    •Facebook name
    •When did your park disappear?
    •Did you reinstall the game before the issue occurred? Please let us know what happened before the incident.

    Thank you for playing!

  3. #3
    Hi i emailed everything across to you yesterday =) will send again now. Cheers

  4. #4
    Hi have sent all my details over to you via provate message twice now and still no reply just checking you have recieved them?

  5. #5
    Atari Customer Support ChipmunkAtariCS's Avatar
    Join Date
    Apr 2015
    Posts
    461
    Thank your for your reply.

    We have escalated your case for further assistance.

    We appreciate your patience and understanding.

    Atari Customer Support
    http://support.atari.com/

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