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Thread: Windows 10 bug?

  1. #1

    Windows 10 bug?

    Hello guys, I recently upgraded to windows 10 and ever since I haven't been able to play rollercoaster tycoon 3, the game loads and I can load into a sandbox world, however after about 5minutes of play, my cursor disappears and then the game freezes, anyone else had this problem? Any fixes? Thank you.

  2. #2
    I am having a similar issue in that the game will run for a varying amount of time (anywhere from 5 mins to 30 mins) before it "stops responding" and crashes. I tried compatibily settings with no luck, and now I can't seem to turn it back off!!! I like Windows 10 and I like RCT3, but right now they are both pissing me off. I will continue to look for a solution and if I find something I will post back.

  3. #3
    Atari Customer Support ChipmunkAtariCS's Avatar
    Join Date
    Apr 2015
    Posts
    461
    Hello,

    Please send a support ticket at http://support.atari.com/ so that we can better assist you. Access the site and click on “Submit a help request”, select “Technical Support”, fill in your information and click on submit.


    To better assist you with your issue, we would like to request a copy of your DXDiag to review. Please follow the steps below and paste the contents of the file into the ticket you submit.

    To create a DXDiag report, follow these steps:

    1. Click "Start" menu, then click "Run"
    2. In the "Open" box, type: DXDiag (hit enter)
    3. If this is your first time running DXDiag, click "Yes" to launch the DirectX Diagnostic Tool.
    4. Click "Save All Information" to create a DXDiag report.
    5. Choose a name and location for the dump file (for ease of finding it we recommend the desktop) and click "Save".


    Thank you for playing!

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