level 35 Park lost. Help!!!

[Donald]

Help it states that my park is on the server but it will not load. It goes to the new park screen. Help!!!!lost park.

[Donald]

Still the same. Can anyone help???
I have a kindle fire HDX. Apparently there was an upgrade. Initially it worked fine but then crashed while playing and now nothing. Very disappointed.

[Cilla1028]

Did you ever receive response

[flippo]

Same thing just happened to me!!!! Kindle fire HDX as well! But I visited a neighbor's park and when I hit the home button it brought me to the beginning park. Super frustrating. I hope we find a solution! Keep you updated!

[ChipmunkAtariCS]

Hello,

I would like to advise you to send a support ticket at http://support.atari.com/. For better assistance, please provide them with the following information:

• Which device is affected (model/type)
• Operating system of the device
• Tycoon Code (found in the friends section)
• Version of the game that you are running
• How often does it happen?
• Steps to Reproduce

Thank you for playing!

[aesmith121]

My park has disappeared as well and it starts from scratch so I can't see my old tycoon code.. so frustrating! I'm at level 59 and have put a lot of effort and money into my park. Please fix asap.. thank you

[MB1966]

My park is gone too
i had a park on ipad and a park on my iphone
I wanted to have Them separate. I used some money on my park at my ipad. And suddenly because i was offered 100 Buzz on my iphone if i watched a video. Then my game on my ipad disappered ???? And instead the game on my iphone was on my ipad
i really Want my park back. The one from my ipad.
What to do ?
I dont remember the name ? Maybe awesome or fantastico ( i dont have the app anymore, because i was so angry !!!!)
and i dont remember the level. I Think it was about 28. I remember, what it loopede like and what was in it
MB

[ChipmunkAtariCS]

Thank your for your reply Senor Jake.

We have escalated your case for further assistance.

We appreciate your patience and understanding.
Atari Customer Support
http://support.atari.com/


Hello MB1966,

In order to find your lost park we require the following information:

•Tycoon Code (found in the friends section)
•Version of the game that you are running
•Name of your Park
•Level of your Park
•Game Center ID or Google + ID
•Facebook name
•Name of a friend you had in your park
•When did your park disappear?
•Did you reinstall the game before the issue occurred? Please let us know what happened before the incident.

Thank you for playing!

[Marrone27]

Park name no blacks allowed
Marrone27
Friend in park joel **** town
Just disappeared today when I tried update please help [email protected]

[ChipmunkAtariCS]

Hello aesmith121,

Please send a support ticket at http://support.atari.com/ so that we can better assist you. Access the site and click on “Submit a help request”, select “Roller Coaster Tycoon 4”, fill in your information and click on submit. For better assistance, please provide them with the following information:

•Which device is affected (model/type)
•Operating system of the device
•Version of the game that you are running
•Name of your Park
•Level of your Park
•Game Center ID or Google + ID

Thank you for playing!