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Thread: No upgrade but tickets taken

  1. #1

    Angry No upgrade but tickets taken

    A couple of rides called for an upgrade. I paid the tickets and coins only for it to crash and forced a shutdown. After reloading the app, my currency was gone but the rides were not upgraded. I am very upset about this and I'm concidering deleting the app all together. I am a long time player of the tycoon series and this really saddens me. This isn't the first time this has happened either. I overlooked the last time because I was giving the game the benefit of doubt. Now that this has happened again, I haven't the patience. All of my goals require a ridiculous amount of currency and saving up is very difficult. So for this to happen is completely unacceptable.

  2. #2
    Atari Customer Support ChipmunkAtariCS's Avatar
    Join Date
    Apr 2015
    Posts
    461
    Hello,

    I would like to advise you to send a support ticket at http://support.atari.com/. For better assistance, please provide them with the following information:

    • Which device is affected (model/type)
    • Operating system of the device
    • Tycoon Code (found in the friends section)
    • Version of the game that you are running
    • How often does it happen?
    • Steps to Reproduce

    Thank you for playing!

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