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Thread: Technical Support

  1. #1

    Question Technical Support

    How do we get technical support help from someone at the company? I have posted previously and not gotten assistance. So what is the proper process to get help?! 9LLUED

  2. #2
    Atari Customer Support ChipmunkAtariCS's Avatar
    Join Date
    Apr 2015
    Posts
    461
    Hello,

    Please send a support ticket at http://support.atari.com/. For better assistance, please provide them with the following information:

    • Which device is affected (model/type)
    • Operating system of the device
    • Tycoon Code (found in the friends section)
    • Version of the game that you are running
    • How often does it happen?
    • Steps to Reproduce

    Thank you for playing!

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