How to keep the community happy*?
How?
1 - Create 2 new stickied threads. Thread 1 is closed and named: "Mattlabs daily answer". 2nd one has the title: "Mattlabs daily answer: discussion".
2 - Every day, pick a question from the forums, facebook, twitter, steam, wherever. Copy the question and the user who asked it (and where it comes from). Answer it, short but good. IMPORTANT NOTE: 'I can't say more about this' is NOT an answer. Pick questions you actually can answer short and quick. Questions like: "Will there be dark rides". Answer: "Yes/no/Yes, but DLC". Don't go in detail, you have the (not-so-often-posted) blogs for that.
3 - Going to have busy days? Prepare some questions beforehand and just post them. It takes 2 minutes to copy-paste them from a document.
4 - Sit back, work on some blogs, enjoy.
WHY?
The community wants insight. They want to know what is happening, how it is happening and what the result will be. I know that game companies are often afraid to answer those things, because they might not always be able to give everything what they said, or delete features, but if you pick the questions well, this shouldn't be a problem.
WHY NOT?
As I see it right now, Mattlab has no immediate contact with the current developers: he has to mail them and wait for reaction, and those reactions often come late (or maybe even never).
Mattlab has no immediate knowledge of the current state of the game, if he doesn't re-ask the information every time. This means that for every question Mattlab answers, he has to check, double check and maybe even triple check with the game devs.
BUT IN THE END...
The community will have answers. Will have 1 thread where all the answers (and questions) will be, and will have something to check every single day. The discussion thread will allow them to ask even more questions or talk about the latest answered one.
Code:
The above is just an idea, people might like or dislike it.
I'm just trying to improve the situation just like the other one. Feel free to give feedback or your opinion on it.
*happy as in: not as raging as at this moment. The definition for 'happy' is abstract and happiness can't be defined. Jordumus is in no circumstances responsable should this fail.