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Thread: display error

  1. #1

    display error

    I used to have the install issue but now the game installed fine but when I go to play, my display is messed up. The game only shows in the top left hand corner of my screen and it's only the bottom right part of the main menu screen that is showing. Any thoughts?

  2. #2
    Atari Customer Support ChipmunkAtariCS's Avatar
    Join Date
    Apr 2015
    Posts
    461
    Hello,

    Please send a support ticket at http://support.atari.com/ so that we can better assist you. Access the site and click on “Submit a help request”, select “Technical Support”, fill in your information and click on submit.


    To better assist you with your issue, we would like to request a copy of your DXDiag to review. Please follow the steps below and paste the contents of the file into the ticket you submit.

    To create a DXDiag report, follow these steps:

    1. Click "Start" menu, then click "Run"
    2. In the "Open" box, type: DXDiag (hit enter)
    3. If this is your first time running DXDiag, click "Yes" to launch the DirectX Diagnostic Tool.
    4. Click "Save All Information" to create a DXDiag report.
    5. Choose a name and location for the dump file (for ease of finding it we recommend the desktop) and click "Save".


    Thank you for playing!

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