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Thread: Lost my park after update!

  1. #1

    Lost my park after update!

    I updated my app on my android and when I opened it my park is now gone .I've tried to uninstall and reinstall but my park has still vanished. It's back to level 1 like I've never played it before. Please help

  2. #2
    Atari Customer Support ChipmunkAtariCS's Avatar
    Join Date
    Apr 2015
    Posts
    461
    Hello,

    I would like to advise you to send a support ticket at http://support.atari.com/. For better assistance, please provide them with the following information:

    •Which device is affected (model/type)
    •Operating system of the device
    •Tycoon Code (found in the friends section)
    •Version of the game that you are running
    •Name of your Park
    •Level of your Park
    •Game Center ID or Google + ID

    Thank you for playing!

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