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Thread: RCT can't load games on Win 7 PC -

  1. #1

    RCT can't load games on Win 7 PC -

    Installed RCT on new Win 7 PC but it will not load saved games. It says failed to open file, may have insuf rights or hard drive full. No other message on how to fix etc...

    Tried on a second Win 7 PC and same message when trying to Play. Is this a compatibility issue with Win7 vs. XP?

  2. #2
    Newcomer
    Join Date
    Feb 2015
    Posts
    15
    May be. When you install the game, use compatibility with xp?

  3. #3
    Atari Customer Support ChipmunkAtariCS's Avatar
    Join Date
    Apr 2015
    Posts
    461
    Hello,

    Please send a support ticket at http://support.atari.com/ so that we can better assist you. Access the site and click on “Submit a help request”, select “Technical Support”, fill in your information and click on submit.


    To better assist you with your issue, we would like to request a copy of your DXDiag to review. Please follow the steps below and paste the contents of the file into the ticket you submit.

    To create a DXDiag report, follow these steps:

    1. Click "Start" menu, then click "Run"
    2. In the "Open" box, type: DXDiag (hit enter)
    3. If this is your first time running DXDiag, click "Yes" to launch the DirectX Diagnostic Tool.
    4. Click "Save All Information" to create a DXDiag report.
    5. Choose a name and location for the dump file (for ease of finding it we recommend the desktop) and click "Save".


    Thank you for playing!

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