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7 Visitor Messages

  1. View Conversation
    Please help ! I recently beat mission 28 ... but did not receive credit for it ! I took a picture for proof ! How should I proceed ??? Please advise ! I don't want to stop playing the game, but very frustrated ! Your assistance is greatly appreciated ! Thank you - Shane Sautner
  2. View Conversation
    Hey bud have you got my park back yet?
  3. View Conversation
    Hello, I also pre-ordered and want a refund now. I have sent a request to Digital River and have yet to hear from them.

    If there is a process to get a refund through Atari, I'd like to take it, otherwise, I'm filing a charge back when I lose faith that Atari wants to resolve this amicably in a timely manner which to me means three (3) business days from the point which I notified Digital River (1/31/16).
  4. View Conversation
    I've been trying to get my pre-order for RCTW refunded since December. My ticket was sent to escalations like 2 months ago and I haven't heard back. No replies from customer service with multiple follow up tickets. Ticket number YON-456-80486.
  5. View Conversation
    I have requested a refund/cancellation of my RCT:W order. I have opened a support ticket with Atari back in early January but (and has since been escalated). It's been about 3 weeks and the order is still not cancelled.

    Ticket number is: USJ-525-86073
  6. View Conversation
    Hey i need your help i just lost my park idk why... i saw you asked in a post and so im trying to contact you can you help me please!

    Device: Iphone 6 Plus
    Operating system: Ios 9.2
    version of the game: Newest
    Name of the park: Grus park
    level of rank: 34
    game id center: Bienve0890
    game id: sxa2nn

    facebook linked Benny Villanueva Valentin
  7. View Conversation
    When the game updated I lost my park!!! I saw that others had this problem and I tried to contact Atari support through the link you posted but it wouldn't accept my information. I saw this is what you asked to be provided. Can you help me or forward this to Atari support? Thank you.

    •Which device is affected (model/type): iPhone 6
    •Operating system of the device: iOS 9.1
    •Version of the game that you are running: newest update
    •Name of your Park: Senor_Jake's Park
    •Level of your Park: 60
    •Game Center ID or Google + ID: Senor Jake

    My email is


    Please Help!?!?
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RollerCoaster Tycoon is back! RCTW is the first new entry to the RollerCoaster Tycoon franchise in a decade, bringing an innovative new track builder, and much more.
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