Please help ! I recently beat mission 28 ... but did not receive credit for it ! I took a picture for proof ! How should I proceed ??? Please advise ! I don't want to stop playing the game, but very frustrated ! Your assistance is greatly appreciated ! Thank you - Shane Sautner
Hey bud have you got my park back yet?
Hello, I also pre-ordered and want a refund now. I have sent a request to Digital River and have yet to hear from them.
If there is a process to get a refund through Atari, I'd like to take it, otherwise, I'm filing a charge back when I lose faith that Atari wants to resolve this amicably in a timely manner which to me means three (3) business days from the point which I notified Digital River (1/31/16).
I've been trying to get my pre-order for RCTW refunded since December. My ticket was sent to escalations like 2 months ago and I haven't heard back. No replies from customer service with multiple follow up tickets. Ticket number YON-456-80486.
I have requested a refund/cancellation of my RCT:W order. I have opened a support ticket with Atari back in early January but (and has since been escalated). It's been about 3 weeks and the order is still not cancelled.
Ticket number is: USJ-525-86073
Hey i need your help i just lost my park idk why... i saw you asked in a post and so im trying to contact you can you help me please!
Device: Iphone 6 Plus
Operating system: Ios 9.2
version of the game: Newest
Name of the park: Grus park
level of rank: 34
game id center: Bienve0890
game id: sxa2nn
facebook linked Benny Villanueva Valentin
When the game updated I lost my park!!! I saw that others had this problem and I tried to contact Atari support through the link you posted but it wouldn't accept my information. I saw this is what you asked to be provided. Can you help me or forward this to Atari support? Thank you.
•Which device is affected (model/type): iPhone 6
•Operating system of the device: iOS 9.1
•Version of the game that you are running: newest update
•Name of your Park: Senor_Jake's Park
•Level of your Park: 60
•Game Center ID or Google + ID: Senor Jake
My email is