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    Please help ! I recently beat mission 28 ... but did not receive credit for it ! I took a picture for proof ! How should I proceed ??? Please advise ! I don't want to stop playing the game, but very frustrated ! Your assistance is greatly appreciated ! Thank you - Shane Sautner
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    Hey bud have you got my park back yet?
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    Hello, I also pre-ordered and want a refund now. I have sent a request to Digital River and have yet to hear from them.

    If there is a process to get a refund through Atari, I'd like to take it, otherwise, I'm filing a charge back when I lose faith that Atari wants to resolve this amicably in a timely manner which to me means three (3) business days from the point which I notified Digital River (1/31/16).
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    I've been trying to get my pre-order for RCTW refunded since December. My ticket was sent to escalations like 2 months ago and I haven't heard back. No replies from customer service with multiple follow up tickets. Ticket number YON-456-80486.
  5. View Conversation
    I have requested a refund/cancellation of my RCT:W order. I have opened a support ticket with Atari back in early January but (and has since been escalated). It's been about 3 weeks and the order is still not cancelled.

    Ticket number is: USJ-525-86073
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03-07-2017 05:00 PM
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RollerCoaster Tycoon is back! RCTW is the first new entry to the RollerCoaster Tycoon franchise in a decade, bringing an innovative new track builder, and much more.
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