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Spale350z
12-09-2015, 11:02 AM
Hello,
It has been around 2 months I can't play the game.
Here's the problem: when I start the game I keep getting stuck on the main loading page and the status bar stays on around 5/10%.
I tried many times to delete the app and then installing it again and it works fine BUT, when I accept the message about loading back my old park saved on the GameCenter account the problem persists showing up the loading page forever.


I noticed this problem both on my iPhone 6 (iOS 9.0) and my iPad Air 2 (iOS 9) using the same GameCenter account.


Please let me know because it's a really interesting game and I would love to play it again as I had a great game save.
Anyone had this?


Thanks
Simone

ChipmunkAtariCS
12-16-2015, 11:08 PM
Hello,

I would like to advise you to send a support ticket at http://support.atari.com/. For better assistance, please provide them with the following information:

•Which device is affected (model/type)
•Operating system of the device
•Tycoon Code (found in the friends section)
•Version of the game that you are running
•How often does it happen?
•Steps to Reproduce

Thank you for playing!