View Full Version : Bought Bushes with Tickets - Now both are gone!

06-01-2015, 04:24 PM
Earlier today, I purchased two bushes (a deer and an elephant) with tickets. The purchase went through, and I was able to place the two bushes. I was even able to move them both several minutes later. However, after I closed the game and got back on, the bushes were GONE, and the tickets used to purchase them were not replenished. This didn't happen to anything else placed or moved in my game -- everything else seemed fine. But I would like the two bushes back or at least the tickets I wasted on them. :mad:

06-10-2015, 03:13 PM
Hello Skimanpr,

Please send a support ticket at http://support.atari.com/ so that we can better assist you. Access the site and click on “Submit a help request”, select “Roller Coaster Tycoon 4”, fill in your information and click on submit. For better assistance, please provide them with the following information:

• Which device is affected (model/type)
• Operating system of the device
• Tycoon Code (found in the friends section)
• Version of the game that you are running
• How often does it happen?
• Steps to Reproduce

In addition, please also include the receipt from your purchases.

Thank you for playing!