View Full Version : No upgrade but tickets taken

03-24-2015, 07:42 PM
A couple of rides called for an upgrade. I paid the tickets and coins only for it to crash and forced a shutdown. After reloading the app, my currency was gone but the rides were not upgraded. I am very upset about this and I'm concidering deleting the app all together. I am a long time player of the tycoon series and this really saddens me. This isn't the first time this has happened either. I overlooked the last time because I was giving the game the benefit of doubt. Now that this has happened again, I haven't the patience. All of my goals require a ridiculous amount of currency and saving up is very difficult. So for this to happen is completely unacceptable.

05-08-2015, 06:28 PM

I would like to advise you to send a support ticket at http://support.atari.com/. For better assistance, please provide them with the following information:

• Which device is affected (model/type)
• Operating system of the device
• Tycoon Code (found in the friends section)
• Version of the game that you are running
• How often does it happen?
• Steps to Reproduce

Thank you for playing!