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osudenny
01-09-2017, 08:29 PM
Has anyone else game fail to launch at all?? All I am getting now is a black page and it freezes up the whole computer have to restart each time. When I look into RCTW folder when nothing happens my little friend shows up. Does this happen to anyone or everyone??

7008

Thank you if you can help at all

Denny

drexk
01-24-2017, 06:02 AM
Has anyone else game fail to launch at all?? All I am getting now is a black page and it freezes up the whole computer have to restart each time. When I look into RCTW folder when nothing happens my little friend shows up. Does this happen to anyone or everyone??

7008

Thank you if you can help at all

Denny

Update 3 fixed this issue for me. Give it a try again.

ChipmunkAtariCS
01-27-2017, 02:04 AM
Hello and thank you for contacting us.

Please provide us with your DXDiag report in case the issue is persistent. Follow the steps below and paste the contents of the file into a reply to this message.

To create a DXDiag report, follow these steps:

1. Click "Start" menu, then click "Run"
2. In the "Open" box, type: DXDiag (hit enter)
3. If this is your first time running DXDiag, click "Yes" to launch the DirectX Diagnostic Tool.
4. Click "Save All Information" to create a DXDiag report.
5. Choose a name and location for the dump file (for ease of finding it we recommend the desktop) and click "Save".

Thank you!