Game crashing while loading ( Help advice needed )

[chyck magnet]

When I first opened up a sandbox everything was pink so I uninstalled the game and reinstalled and now i'm having the issue that when loading a map the percent will go to 28% then go back to 0% and skip to 50% and when it gets to 57% the whole game stops working and forces me to quite the game. I'm upset and disappointed right now. If you have any tips or advice please tell me alot of other people are having the same issue.

[ChipmunkAtariCS]

Hello,

Please send a support ticket at http://support.atari.com/ so that we can better assist you. Access the site and click on “Submit a help request”, select “Technical Support”, fill in your information and click on submit.

Thank you for playing!